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	<title>Marketing Breakdown &#187; Internet</title>
	<atom:link href="http://marketingbreakdown.com/category/internet/feed/" rel="self" type="application/rss+xml" />
	<link>http://marketingbreakdown.com</link>
	<description>Allan Woodstrom&#039;s Marketing Blog</description>
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		<title>The Next Stage in Social Media Marketing</title>
		<link>http://marketingbreakdown.com/2010/06/the-next-stage-in-social-media-marketing/</link>
		<comments>http://marketingbreakdown.com/2010/06/the-next-stage-in-social-media-marketing/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 12:54:34 +0000</pubDate>
		<dc:creator>allanwoodstrom</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=491</guid>
		<description><![CDATA[Long before my professional career started, websites were built and controlled by high school students and information technology departments.
A decade later, when those same high school students became college students, they started an internet revolution called social media. The movement led to many companies to rely on interns and recent graduates for navigation through this [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F06%2Fthe-next-stage-in-social-media-marketing%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F06%2Fthe-next-stage-in-social-media-marketing%2F" height="61" width="51" /></a></div><p>Long before my professional career started, websites were built and controlled by high school students and information technology departments.</p>
<p>A decade later, when those same high school students became college students, they started an internet revolution called social media. The movement led to many companies to rely on interns and recent graduates for navigation through this new communication phenomenon.</p>
<p>In both scenarios, marketers and communicators were somewhat limited in how well they managed the messaging. However in 2010, I think we have entered a phase where social media marketing is now better understood and better controlled by upper level management. Seriously, how many events can a marketer go to without sitting in on at least one social media presentation?</p>
<p>With that comes better planning of resources and content. This is contrary to the issues raised by Jason Fried of 37signals in an <a href="http://video.forbes.com/fvn/cmo/37signals-on-smart-marketing" target="_blank">interview with Forbes.com</a>. He argued that the biggest problem with social media marketing is that the social websites are just tools and that most companies have yet to decide who they are and what they stand for on social media.</p>
<p>In just a few years this will no longer be an issue. Much like marketing departments starting taking back control of their websites asking their IT department to turn them over the keys so they could optimize the site for search engines, they too will start asking questions about how to start a successful group on Linkedin.</p>
<p>The next stage in social media marketing ready to start flourishing will be more meaningful content publishing and consumer interaction led by senior marketing professionals, who are no longer too naive to ask tough questions of interns and recent graduates.</p>


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		<title>To build or not to build a micro site?</title>
		<link>http://marketingbreakdown.com/2010/03/to-build-or-not-to-build-a-micro-site/</link>
		<comments>http://marketingbreakdown.com/2010/03/to-build-or-not-to-build-a-micro-site/#comments</comments>
		<pubDate>Fri, 05 Mar 2010 03:21:18 +0000</pubDate>
		<dc:creator>allanwoodstrom</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[microsite]]></category>
		<category><![CDATA[web development]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=484</guid>
		<description><![CDATA[When considering building a micro site. Think user experience.
Opponents of building micro sites argue that it makes dollars and sense to drive traffic to subdomain or a special section of a larger site. That way users are forced to experience your entire brand and hopefully they will become engaged with more than one specific product [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F03%2Fto-build-or-not-to-build-a-micro-site%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F03%2Fto-build-or-not-to-build-a-micro-site%2F" height="61" width="51" /></a></div><p>When considering building a micro site. Think user experience.</p>
<p>Opponents of building micro sites argue that it makes dollars and sense to drive traffic to subdomain or a special section of a larger site. That way users are forced to experience your entire brand and hopefully they will become engaged with more than one specific product or bit of information.</p>
<p>The question is, do users want to experience it all?</p>
<p>Most users when searching for something on Google expect to find exactly what they are looking for. If they don’t find it very easily, they’ll pop right back to Google and visit another page. That ultimately hurts your business and your ranking. </p>
<p>Micro sites because of their size, lend themselves well to search engines and to users who really want specific information. They also lend themselves well to designers who don’t have to deal with strict parameters of making the special section fit within a larger site.</p>
<p>If you really want your visitors to experience your entire brand. Find a way to make it obvious where your visitors can go to learn more. Just don’t be too over the top. Blinking red text screams scam and users usually don’t like to be fooled. One of the best methods of creating a conversion online is making the user feel empowered like they came up with the idea. Baiting them into a area might cause them to walk away from something that feels fishy.</p>
<p>To build or not to build a micro site? Go for it!</p>


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		<title>The Breakdown on RSS Feeds</title>
		<link>http://marketingbreakdown.com/2010/01/the-breakdown-on-rss-feeds/</link>
		<comments>http://marketingbreakdown.com/2010/01/the-breakdown-on-rss-feeds/#comments</comments>
		<pubDate>Mon, 04 Jan 2010 13:31:26 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/2010/01/04/the-breakdown-on-rss-feeds/</guid>
		<description><![CDATA[RSS is a technology that allows for content to be delivered online automatically to those who subscribe to it. Blogs and microblogs(Twitter) utilize this technology to deliver content and updates.
A 2008 study showed that only 11% of consumers had adopted the technology, which has steered many marketers away from really utilizing the technology.
Despite these numbers, [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F01%2Fthe-breakdown-on-rss-feeds%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2010%2F01%2Fthe-breakdown-on-rss-feeds%2F" height="61" width="51" /></a></div><p>RSS is a technology that allows for content to be delivered online automatically to those who subscribe to it. Blogs and microblogs(Twitter) utilize this technology to deliver content and updates.</p>
<p>A <a href="http://www.micropersuasion.com/2008/10/rss-adoption-at.html" target="_blank">2008 study</a> showed that only 11% of consumers had adopted the technology, which has steered many marketers away from really utilizing the technology.</p>
<p>Despite these numbers, it’s important to note that on any given 15-minute surf through the world wide web, 100% of web consumers will at some point consume content served to them through RSS.</p>
<p>On a recent visit to Mpls St. Paul Magazine’s health web page, I noticed that they were serving content directly from Mayo Clinic’s health blog utilizing RSS. In the PR world of trying to get stories placed in newspapers – that’s like a grand slam everyday. In my opinion, it doesn&#8217;t make much sense to ignore this technology simply because consumers haven&#8217;t latched on to it.</p>
<p>To learn more about RSS and RSS readers, check out this video by Commoncraft:</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="344" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en_US&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="425" height="344" src="http://www.youtube.com/v/0klgLsSxGsU&amp;hl=en_US&amp;fs=1&amp;" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>


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		<title>Strategic Social Media Marketing in 2010</title>
		<link>http://marketingbreakdown.com/2009/12/get-a-strategic-social-media-marketing-plan-in-2010/</link>
		<comments>http://marketingbreakdown.com/2009/12/get-a-strategic-social-media-marketing-plan-in-2010/#comments</comments>
		<pubDate>Tue, 22 Dec 2009 04:15:04 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[2010]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[twitter]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=448</guid>
		<description><![CDATA[In 2009, I encouraged marketers with no idea how social media works to simply get out, create accounts and post information they are already creating.
I hope they did that because in 2010 I think it’s time for marketers who were just getting acquainted to take things a step further by creating a strategic content plan.
Creating [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F12%2Fget-a-strategic-social-media-marketing-plan-in-2010%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F12%2Fget-a-strategic-social-media-marketing-plan-in-2010%2F" height="61" width="51" /></a></div><p>In 2009, I encouraged marketers with no idea how social media works to simply get out, create accounts and post information they are already creating.</p>
<p>I hope they did that because in 2010 I think it’s time for marketers who were just getting acquainted to take things a step further by creating a strategic content plan.</p>
<p><strong>Creating a Content Plan</strong></p>
<ol>
<li>Like a      magazine, break your year down by months or quarters.</li>
<li>Brainstorm      subject matter and subject matter experts.</li>
<li>Assign      1-2 main topics for each time period. Remember to assign them      strategically, for example, if you are promoting clothing, you should      promote summer clothing in the months when people are most likely going to      be shopping for summer clothes.</li>
<li>Determine      the social media sites where you want to share your content (blog,      youtube, facebook, twitter) and make sure you are familiar.</li>
<li>Work      backwards to determine the time you will need to produce content and start      scheduling your time and interviews.</li>
</ol>
<p>After completing those steps you should be ready to start creating content of interest that will increase your brand awareness and revenue. Along the way, don&#8217;t forget to listen to your audience and adjust your content plan accordingly.</p>


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		<title>Google Chrome OS – Thoughts and Questions</title>
		<link>http://marketingbreakdown.com/2009/11/google-chrome-os-%e2%80%93-thoughts-and-questions/</link>
		<comments>http://marketingbreakdown.com/2009/11/google-chrome-os-%e2%80%93-thoughts-and-questions/#comments</comments>
		<pubDate>Fri, 20 Nov 2009 02:05:10 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Search Engines]]></category>
		<category><![CDATA[Google]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=387</guid>
		<description><![CDATA[If you haven&#8217;t seen the Google Chrome OS Video below, please watch it before reading my response.
[youtube=http://www.youtube.com/watch?v=0QRO3gKj3qw]
Google is right – most young people I know spend 90% of their time on their home computers on the Internet.
But what about the other 10% of the time?
Most likely people are writing a paper, editing a video, cropping [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F11%2Fgoogle-chrome-os-%25e2%2580%2593-thoughts-and-questions%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F11%2Fgoogle-chrome-os-%25e2%2580%2593-thoughts-and-questions%2F" height="61" width="51" /></a></div><p>If you haven&#8217;t seen the Google Chrome OS Video below, please watch it before reading my response.</p>
<p>[youtube=http://www.youtube.com/watch?v=0QRO3gKj3qw]</p>
<p>Google is right – most young people I know spend 90% of their time on their home computers on the Internet.</p>
<p>But what about the other 10% of the time?</p>
<p>Most likely people are writing a paper, editing a video, cropping some photos, putting together a power point presentation.</p>
<p>Even though I am still required to use them at work, does Google expect me to do away with Microsoft Word and Powerpoint?</p>
<p>And even though uploading files could take a considerable amount of time, does Google expect me to rely on free internet software to edit video?</p>
<p>I’m not trying to say that Google doesn’t have a pretty cool idea, but they definitely have some questions to answer. And until they do, don’t expect any changes from me.</p>
<p>We as consumers are not used to losing anything. Getting on the internet 35 seconds faster doesn’t make up for lost features and functionality like video editing.</p>


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		<title>Six Main Factors of Search Engine Optimization (SEO)</title>
		<link>http://marketingbreakdown.com/2009/10/six-main-factors-of-search-engine-optimization-seo/</link>
		<comments>http://marketingbreakdown.com/2009/10/six-main-factors-of-search-engine-optimization-seo/#comments</comments>
		<pubDate>Mon, 19 Oct 2009 02:49:39 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=374</guid>
		<description><![CDATA[Given you’ve researched the keywords you want to target, the six main factors listed below are what I believe to be the most important for high rankings in Google. Obviously there are more than 100 factors that Google takes into account, but these are the six I believe to be the most influential.
 Number of [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F10%2Fsix-main-factors-of-search-engine-optimization-seo%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F10%2Fsix-main-factors-of-search-engine-optimization-seo%2F" height="61" width="51" /></a></div><p>Given you’ve researched the keywords you want to target, the six main factors listed below are what I believe to be the most important for high rankings in Google. Obviously there are more than 100 factors that Google takes into account, but these are the six I believe to be the most influential.</p>
<p><strong> Number of Incoming Links –</strong> The more links going into a page, the more “respected” and higher ranking a page will be on Google. This can be taken one step further, in that a link coming in from a page with lots of links going into that page is worth more than a link coming from a page with very few links coming in.</p>
<p><strong> Incoming Links Anchor Text –</strong> Links with keywords as the anchor help Google decide what the page is about. Internal anchor texts are an easy way to influence this.</p>
<p><strong> Coding –</strong> Google spiders have only so much time to read all the pages on the Internet. If your pages have long backend codes, Google might not read all that is on your pages.</p>
<p><strong>Titles, Text and Descriptions –</strong> Whatever keyword you are targeting, make sure it is present in your page title, description, headings and page content.</p>
<p><strong> Visitor Behavior –</strong> Google tracks everything users do through the Google toolbar, web browser. If people click on your page, then go back to Google to look for another page with better information, Google will drop your pages in a hurry.</p>
<p><strong> Timeliness –</strong> Old pages don’t get much love on Google. That’s why search marketers love blogs.</p>
<p>Disagree with me? I’d love to hear what you think I missed.</p>


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		<title>Nice Social Media Statistics Video</title>
		<link>http://marketingbreakdown.com/2009/08/nice-social-media-statistics-video/</link>
		<comments>http://marketingbreakdown.com/2009/08/nice-social-media-statistics-video/#comments</comments>
		<pubDate>Tue, 18 Aug 2009 03:56:28 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[social media statistics video]]></category>
		<category><![CDATA[social media video]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=364</guid>
		<description><![CDATA[In the spirit of sharing things I like on the web, check out the video below about social media usage.

Read the blog post behind the video on socialnomics.net.





		
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			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F08%2Fnice-social-media-statistics-video%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F08%2Fnice-social-media-statistics-video%2F" height="61" width="51" /></a></div><p>In the spirit of sharing things I like on the web, check out the video below about social media usage.</p>
<p><object width="480" height="295"><param name="movie" value="http://www.youtube.com/v/sIFYPQjYhv8&#038;hl=en_US&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/sIFYPQjYhv8&#038;hl=en_US&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="295"></embed></object></p>
<p>Read the <a title="Socialnomics.com" href="http://socialnomics.net/2009/08/11/statistics-show-social-media-is-bigger-than-you-think/" target="_blank">blog post behind the video on socialnomics.net</a>.</p>


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		<title>Is your organization ready for social media?</title>
		<link>http://marketingbreakdown.com/2009/04/is-your-organization-ready-for-social-media/</link>
		<comments>http://marketingbreakdown.com/2009/04/is-your-organization-ready-for-social-media/#comments</comments>
		<pubDate>Fri, 10 Apr 2009 03:29:21 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Media]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=349</guid>
		<description><![CDATA[If you work in marketing or communications, you probably have little doubt that your organization should start utilizing social media, but are you ready?
From my experience, C-level executives often worry about what could go wrong. They worry people will say bad things and even worse that no one will do anything about it. The reality [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F04%2Fis-your-organization-ready-for-social-media%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F04%2Fis-your-organization-ready-for-social-media%2F" height="61" width="51" /></a></div><p>If you work in marketing or communications, you probably have little doubt that your organization should start utilizing social media, but are you ready?</p>
<p>From my experience, C-level executives often worry about what could go wrong. They worry people will say bad things and even worse that no one will do anything about it. The reality is that if you have company, people are already out there talking you. And if you don&#8217;t know about what they are saying, chances are you are already doing nothing about it.</p>
<p>I put together a series of questions that might help you decide whether your department or organization is ready to join the conversation on social media.</p>
<ul>
<li>Do you have a marketing or communications department?</li>
<li>Does your marketing or communications department produce news articles, press releases, videos, photos and/or events?</li>
<li>Do you know who your target audience?</li>
<li>Is your target audience on social media platforms?</li>
<li>Do you have key messages?</li>
<li>Can your social media administrator answer common questions posed on social media?</li>
<li>Do you have the ability to call on experts within your business to help with complex questions and situations?</li>
<li>Does someone in your department have experience utilizing social media platforms?</li>
<li>Have you contacted a lawyer or your legal department to see if there are any subject areas or statements you might want to avoid?</li>
</ul>
<p>If you answered yes to all these questions, chances are you organization is ready. If not, your problems may be bigger than deciding if your organization is ready for social media.</p>


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		<title>Why are Marketers so obsessed with Twitter?</title>
		<link>http://marketingbreakdown.com/2009/03/why-are-marketers-so-obsessed-with-twitter/</link>
		<comments>http://marketingbreakdown.com/2009/03/why-are-marketers-so-obsessed-with-twitter/#comments</comments>
		<pubDate>Wed, 01 Apr 2009 03:48:17 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Internet]]></category>
		<category><![CDATA[Internet Marketing]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=343</guid>
		<description><![CDATA[[digg=http://digg.com/business_finance/Why_are_marketers_so_obsessed_with_Twitter]“Twitter asks ‘What are you doing?’ You can tell Twitter what you are doing on twitter.com or you can text from your cell phone.” says one person who doesn’t understand twitter trying to explain it another person who knows less about it. This conversation is usually followed by a &#8220;Hills&#8221; like awkward silence and a few [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F03%2Fwhy-are-marketers-so-obsessed-with-twitter%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F03%2Fwhy-are-marketers-so-obsessed-with-twitter%2F" height="61" width="51" /></a></div><p>[digg=http://digg.com/business_finance/Why_are_marketers_so_obsessed_with_Twitter]“<a title="Twitter" href="http://www.twitter.com" target="_blank">Twitter</a> asks ‘What are you doing?’ You can tell Twitter what you are doing on twitter.com or you can text from your cell phone.” says one person who doesn’t understand twitter trying to explain it another person who knows less about it. This conversation is usually followed by a &#8220;Hills&#8221; like awkward silence and a few shrugs of the shoulders.</p>
<p>I’ll be the first to admit I was absolutely lost the first couple of days I started using Twitter. I didn’t follow anyone I cared about, none of my friends were on it and I didn’t understand what to say or what to do</p>
<p>Looking back, as much as I hate to admit it, it wasn’t until a weird owl named “<a title="Mr. Tweet" href="http://mrtweet.net/" target="_blank">Mr. Tweet</a>” gave me a few suggestions of who I should follow before I began to find some interesting people on Twitter.  From there I was able to branch out, finding a few more people who were conversing with the people I was newly following.</p>
<p>Before I knew it I had a nice little network of people to follow and talk to. Most of them weren’t too weird. For the most part they were interested in some of the same things I was: Minnesota, healthcare marketing, the internet, celebrities and sports.</p>
<p><strong>So why are marketers so obsessed with Twitter? </strong></p>
<p>Because they care what you are doing and thinking, especially as it relates to products and services they have to offer.</p>
<p>A quick search and you can find that there are people actually interested in everything from <a href="http://twitter.com/timeline/home#search?q=anoop" target="_blank">Anoop Dogg</a> on American Idol to <a href="http://twitter.com/search?q=polar+ice+caps" target="_blank">polar ice caps</a>. Marketers find this invaluable because they can have real conversations with people thinking about products and services they have to offer.</p>
<p>Take for example <a title="Ad Age Article" href="http://adage.com/digital/article?article_id=135566" target="_blank">this scenario</a> layed out by Peter Hershberg in Advertising Age:</p>
<blockquote><p>“A young woman in Chapel Hill, N.C., wakes up sweating. Her air conditioner has died. She knows she wants a new one, but she wants one that will be energy-efficient, easy to install on her own, reliable and not too expensive.</p>
<p>She hops online and types, &#8220;I need a new A/C today; I have $250 to spend &#8212; help!&#8221; into Twitter, which in turn feeds automatically into her Facebook status. She immediately begins to receive replies in both channels from friends with advice on retail outlets, air-conditioner brands and how to stay cool with no A/C. She also sees an @ reply on Twitter from a national big-box retailer letting her know its Chapel Hill location has new air conditioners in stock, as well as a link to the section of its website that shows air conditioners for under $250.”</p></blockquote>
<p>This is a great example of how social media can be used be marketers. Consumers don’t even need to walk into a store to be helped. All they have to do is say what they are thinking about something and someone should be there to help them. <a href="http://www.zappos.com" target="_blank">Zappos.com</a> has over <a href="http://twitter.zappos.com/" target="_blank">430 employees</a> actively mining Twitter and it is part of their customer services. Do you?</p>
<p>Follow me at <a title="Twitter" href="http://www.twitter.com/allanwoodstrom" target="_blank">twitter.com/allanwoodstrom</a>.</p>


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		<title>Generation Y: Technology Gurus or Smart Asses</title>
		<link>http://marketingbreakdown.com/2009/03/generation-y-technology-gurus-or-smart-asses/</link>
		<comments>http://marketingbreakdown.com/2009/03/generation-y-technology-gurus-or-smart-asses/#comments</comments>
		<pubDate>Tue, 24 Mar 2009 23:22:11 +0000</pubDate>
		<dc:creator>Allan Woodstrom</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Internet]]></category>

		<guid isPermaLink="false">http://marketingbreakdown.com/?p=339</guid>
		<description><![CDATA[It has been said that most of Generation-Y thinks they know everything about computers and technology. And although I don’t work in a technology role, I am often called upon by different colleagues to help them solve a computer problem. In most cases, I either know how to solve the problem, or I am able [...]]]></description>
			<content:encoded><![CDATA[<div class="tweetmeme_button" style="float: right; margin-left: 10px;"><a href="http://api.tweetmeme.com/share?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F03%2Fgeneration-y-technology-gurus-or-smart-asses%2F"><img src="http://api.tweetmeme.com/imagebutton.gif?url=http%3A%2F%2Fmarketingbreakdown.com%2F2009%2F03%2Fgeneration-y-technology-gurus-or-smart-asses%2F" height="61" width="51" /></a></div><p>It has been said that most of Generation-Y thinks they know everything about computers and technology. And although I don’t work in a technology role, I am often called upon by different colleagues to help them solve a computer problem. In most cases, I either know how to solve the problem, or I am able to trouble shoot my way to a solution.</p>
<p>In a way these situations make me feel pretty good. But I had to ask myself today, is my generation full of technology gurus? Or are we smart asses who think we know everything about technology because we know how to do a couple of cool things on a PC?</p>
<p>To answer my own questions, let’s first look at my technological background (which I would imagine is pretty similar to most college graduates my age):</p>
<ul>
<li>19 years experience working with computers and software applications</li>
<li>8 years experience managing web-based applications</li>
<li>12 years experience working with Microsoft Office</li>
<li>7 years experience managing my own personal web site</li>
<li>100’s of hours experience managing my reputation online (yes, Facebook counts)</li>
</ul>
<p>But are we as special as we think we are? My answer would be no, not really. And while others might consider parts of my job very technical (web sites and graphic design), I do not. Each generation coming after us will have at least the same technical understand of computers and software as we do. It comes with growing up and being educated in the era that we did. It is our responsibility to understand technologies and bring them to the workforce. It will help our country improve efficiency.</p>
<p>I had a basketball coach once say that if he were able to find a younger player who could do what I could do, as good as I could do it, that he would go with the younger player because he had a greater upside.</p>
<p>But is this true in business? No. You can&#8217;t possibly learn everything about business without experience beyond technology.</p>
<p>We should be weary of believing our upside is so strong that we should be allowed to check Facebook four times a day. We have a lot to learn and gain in experience in terms how to manage relations and how to work with a diverse team with varying size egos.</p>
<p>I hope that Generation-Y professionals learn to embrace their computer skills with some humility. (And yes, we are all very talented.) But we must not forget that before long we will be asking our even younger professional colleagues for help with new technologies.</p>


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